Your privacy is important to Vestis Fashion Group Inc. and its corporate affiliates (collectively “Vestis”). This Policy explains how Vestis collects, uses, discloses, and retains your information.
Personal Information and Collection
You may be asked to voluntarily provide your personal information to Vestis anytime you are in contact with Vestis, including when you purchase products or services from Vestis through retail stores or websites or applications. In those circumstances, you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of Vestis’ websites or applications.
For example, when you purchase products or services from Vestis (including at a Vestis retail store, or through a Vestis website or application), when you create or manage an account with Vestis (including a user account for a Vestis website or application), when you send us an e-mail, when you register or subscribe for Vestis’ newsletters or promotions, or participate in Vestis’ promotions, sweepstakes, contests, or surveys, when you contact Vestis’ Customer Service and when you utilize certain features and functionality of Vestis’ websites and applications, Vestis (or its service provider) may collect a variety of your personal information, including your name, date of birth, credit card and payment information, mailing and shipping addresses, e-mail address, phone numbers, and any other personal information you voluntarily provide. In addition, Vestis may retain your purchase history from both retail stores and Vestis’ websites and applications.
You might also provide Vestis with the personal information (such as name, e-mail, mailing, and shipping address) of other persons, such as family or friends for whom you purchase products or services (including gift cards) or to whom you ship purchases, or friends that you register for a refer-a-friend promotion or similar services, or friends that you share a product or article with from Vestis’ websites or applications. You hereby represent and warrant that you have the consent of such other persons before you provide their personal information to Vestis.
Accuracy and Access to Personal Information
You can help Vestis maintain the accuracy and completeness of your information (including your Vestis website or application account information) by notifying Vestis of any changes to your personal information. You may update your Vestis website or application account information through Vestis’ websites or applications.
You may request access to your personal information and information about Vestis’ collection, use, disclosure, and retention of that information by sending your request to Vestis’ Privacy Officer at one of the addresses noted below. Subject to applicable exceptions and limitations prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
How Vestis Uses Your Personal Information
Vestis uses your personal information for various purposes in connection with our relationship with you, including:
(a) to contact and correspond with you regarding your transactions and your use of Vestis’ products and services and to provide you with customer service;
(b) to provide you with information regarding Vestis’ announcements, promotions, upcoming events, new products, special features, and store openings;
(c) to facilitate transactions and process orders and payments for products and services purchased by you (including to remind you of un-purchased items left in your online shopping cart, to contact you regarding billing and payment discrepancies, and to validate receipts);
(d) to process and respond to your specific suggestions, comments, inquiries and requests, and to otherwise administer Vestis’ relationship with you;
(e) to enhance and personalize your shopping experience or to help us learn more about your shopping preferences;
(f) to administer and facilitate your participation in sweepstakes, contests, and promotions;
(g) for our internal business purposes, such as to analyze trends and statistics, for audits, to develop new products, to enhance our websites and applications, to improve our services, to identify usage trends and to determine the effectiveness of our promotional campaigns;
(h) to create and manage your account;
(i) to develop, deliver, and improve Vestis’ products, services and advertising;
(k) as required or authorized by law.
Vestis may combine your personal information collected through various sources, including information collected at Vestis’ retail stores and through Vestis’ websites and applications, and information obtained from other sources.
Non-Personal or Aggregated Information
Vestis also creates and collects “non-personal or aggregated information” – information that is not associated with or linked to your personal information, including personal information that has been aggregated or otherwise anonymized so that it no longer relates to an identifiable individual.
Vestis may use, disclose, transfer and retain non-personal or aggregated information for any purpose and in any manner whatsoever.
Cookies and Other Technologies
Vestis’ websites, applications, online services, e-mail messages, and advertisements may use “cookies” and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists Vestis to improve products and services, advertising, customer communications and the shopping experience.
For example, Vestis may use information collected through cookies and similar technologies to recognize the user of Vestis’ websites and applications, determine a user’s general location to tailor the website and application content to that user’s location, track use of the websites and applications, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website and application experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of Vestis’ websites and applications.
The foregoing information may be collected directly by Vestis or by its third party service providers.
Other Websites/Online Services
Social Networking and Similar Situations
Third-Party Analytics or Ad Serving Services
Disclosure of Personal Information
Retention, Location, and Protection of Personal Information
Vestis employs reasonable safeguards – including administrative, technical and physical measures – appropriate to the sensitivity of the personal information in its possession or under its control in order to protect that information from unauthorized access, collection, use, disclosure, disposal, or similar risks. While Vestis uses reasonable efforts to protect your information, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and therefore, Vestis cannot guarantee absolute security of your personal information.
Vestis is not responsible for, and cannot control, the use by others of any information which you provide to them and you should use caution in selecting the personal information you provide to others through Vestis’ websites and applications or content or links available thereon. Similarly, Vestis cannot assume any responsibility for the content of any personal information or other information which you receive from other users through Vestis’ websites and applications or content or links available thereon, and you release Vestis from any and all liability in connection with the contents of any personal information or other information which you may receive using Vestis’ websites and applications or content or links available thereon. Vestis cannot guarantee, or assume any responsibility for verifying, the accuracy of the personal information or other information provided by any third party. You hereby release Vestis from any and all liability in connection with the use of such personal information or other information of others.
Personal Information of Children — Vestis does not knowingly collect personal information from children who are under 13 years of age. Please immediately contact Vestis’ Privacy Officer at one of the address noted below if you believe that Vestis has unintentionally collected personal information from a child under 13 years of age. If Vestis learns that it has inadvertently collected the personal information of a child under 13 years of age, Vestis will use reasonable efforts to delete that information from its systems (except to the extent that retention of the personal information is required or permitted by applicable law).
Employment — Vestis may use and disclose your personal information to administer and process your application for employment with Vestis and related matters.
Unsubscribing to Marketing Provided by Third Parties
From time to time Vestis may disclose your personal information to third parties to allow them to market their products or services to you, e.g., companies or organizations we provide joint promotions or services with (as described above). This may be information Vestis received from you offline and online. If you do not want Vestis to share your personal information with third parties for their marketing purposes you may notify us by contacting us at firstname.lastname@example.org. Please follow the instructions provided to you by third parties to unsubscribe from their messages.
Request for Access and Correction, Questions or Comments
Vestis Fashion Group Inc.
Attention: Privacy Officer
177 West 6th Avenue
Vancouver, British Columbia